An Interview with business owner, Mariano Pinal of Insulated Packaging Systems.

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1. When did you start your business and why did you start it?

This business has been established for over 30 years. I am actually the third owner. I had the chance to speak to the first owner and he created this business to help the small business industry. He wanted to help the small businesses that couldn’t afford to buy large quantities. I bought this business 5 years ago from the second owner. By speaking to the first owner, I was able to find out the reason he created this business and I wanted to keep the same business purpose.

2. What kind of products or services do you offer at your business?

My business has many different products and services.

• Products
→ Fiberglass floats
→ Foam lettering and signs

• Services
→ Custom packaging material
→ Packaging peanuts

3. How often do you shop at Fiberglass Coatings? What makes you a repeat customer?

I visit Fiberglass Coatings once a week or once every 2 weeks. It’s depends on the demand of the project that I am working on.

First, I go to Fiberglass Coatings because it’s like going to see a family member. Mark and Pat are always helpful with answering my questions and being there is like being at home. Even though, I’m in Clearwater, driving to Fiberglass Coatings in Saint Petersburg is a fun trip. You can talk with Mark and Pat about anything.

Second, I could buy products from other stores, but I would rather buy from Fiberglass Coatings because I feel treated like a friend rather than a customer. Sometimes I come in to buy rollers but I could end up speaking to Mark and Pat for hours, the kind of person I am that means a lot to me.

Third, I should go through my sales representative but I would rather come into the showroom to speak with Mark and Pat because they are like my brothers. We have a bond. I deal with many vendors but with them, it’s special.

4. What products do you normally buy from Fiberglass Coatings? Can you tell us a specific product/products you buy and what you use them for? 

I buy many products from Fiberglass Coatings. I buy hardener, resin, MEK, rollers, gloves, scissors and sometimes pigment for special projects. I also buy chopped mat, which is a very important product for my projects. I buy them all from Fiberglass Coatings.

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Insulated Packaging Systems is located at 1611 North Hercules Avenue in Clearwater, Florida. You can contact them by phone at 727-447-0085 or by email at insulatedpackaging@gmail.com. Check out their company website at http://www.ipackfoam.com, as well as blog site at http://www.packagingfoaminsulation.com. They also offer free quotes on custom packaging.

Do It Best 2014 – $1,000 Shopping Giveaway Winner Interview: Kathryn Boshell

Congratulations to Kathryn Boshell for being the winner of our Do It Best 2014 – $1,000 Spring Merchandise Giveaway.

She resides in Sunrise, Florida and normally shops at our Fort Lauderdale location.

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  1. Have you won any giveaways before?
I won a turkey at the fairgrounds once, but nothing like this.

2. What products did you decide to choose for this giveaway?
I choose a swing set for my granddaughter.

3. How often do you shop at Fiberglass Coatings?
What makes you a repeat customer?
I shop at Fiberglass Coatings about once a week.
The staff is what makes me come back.

4. What products do you normally buy from Fiberglass Coatings?
Can you tell us a specific product/products you buy and what you use them for?
I usually purchase vinylester resin in pails. I use the resin for boat repairs.

 5. Will you be signing up for our fall merchandise giveaway?
Oh yes, I will be!

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We have shopping giveaways every fall and spring.
Be sure to sign up while you are in store!

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We have two locations: one in St. Petersburg, FL and one in Ft. Lauderdale, FL.
We also have web presence at www.fgci.com and are featured on E-Bay and Amazon.
Our toll free number is 1-800-272-7890.